Discussion Paper on Patient-Clinician Communication: Basic Principles and Expectations

SUNA is pleased to highlight a resource to promote effective communication between patients and providers. Patient-Clinician Communication: Basic Principles and Expectations, a Discussion Paper developed by the Institute of Medicine’s Roundtable on Value and Science-Driven Health Care, is intended to promote patient-centered clinical encounters by:

  • Stating clearly the anchor concepts in patient-centered care: mutual respect, harmonized goals, supportive environment, appropriate decision partners, the right information, transparency and full disclosure, and continuous learning.
  • Highlighting the minimum expectations for discussion between a clinician and the patient and/or family: the reason for the visit, the nature of the decisions being made, and the preferences of the patient.
  • Emphasizing the importance of the culture and environmental factors to the success in achieving the principles and expectations for the care experience.

The Discussion Paper presents the views of several national authorities on the principles and expectations that might serve as touchstone reference points in weighing the quality and effectiveness of shared decision-making between patients and their health care providers.

Access the Consensus Paper

Learn more about the Institute of Medicine’s Roundtable on Value and Science-Driven Health Care

Joint White Paper on Reprocessing of Flexible Cystoscopes

SUNA and the American Urological Association (AUA) developed a Joint White Paper on Reprocessing of Flexible Cystoscopes. While office flexible cystoscopy has become a standard urology procedure, the flexible cystoscope is a complex instrument that requires reprocessing between patients. This white paper presents a brief overview of the current guidelines for reprocessing of flexible cystoscopes and highlights particular aspects of instrument reprocessing that are unique to cystoscopy. 

2009 Task Force Members included J. Quentin Clemens, MD, MSCI; Robert Dowling, MD; Frances Foley, MS, RN, CURN; Howard Goldman, MD; Chris Gonzalez, MD; Christopher Tessier, MD; and Mary Anne Wasner, RN, CURN.

Update ~ 2013

Please note that this White Paper was originally developed in 2009. The paper was reviewed and updated to include the latest evidence-based research in 2013. 2013 Workgroup Members included J. Quentin Clemens, MD, MSCI, Chair; Howard Goldman, MD; Victor Senese, RN; and Jennifer Bertsch, Staff.

Download the White Paper

Update ~ March 2015

In view of the recent news about the reprocessing of duodenoscopes Dr. J. Quentin Clemens addresses five key questions on reprocessing and patient safety. Dr. Clemens worked on the task force and update workgroup for the Joint AUA/ SUNA White Paper on Reprocessing of Flexible Cystoscopes.

Learn more about reprocessing and patient safety following a recent situation involving reprocessing duodenoscopes.

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